Privacy Policy
1. What this policy covers
This Privacy Policy explains how LinkDe collects, uses, shares, and protects information when you use xlinkde.com, customer workspaces, designer workspaces, billing flows, support channels, and print fulfillment features.
LinkDe processes information to operate an AI-assisted creative workflow, match customers with designers, manage credits and payments, deliver digital outputs, and prepare print orders.
2. Information you provide
- Account and profile details such as name, email, role, authentication identifiers, and account settings.
- Customer project content such as prompts, uploaded references, generated outputs, selected concepts, chat messages, product requirements, brand text, and approval decisions.
- LinkDe stores designer profile and AI workflow configuration details, including portfolio details, model or provider settings, presets, availability, job activity, and performance signals.
- Checkout and support information such as order selections, billing contact details, refund requests, support messages, and shipping details for print fulfillment.
3. Information collected automatically
We may collect device, browser, IP address, session, event, error, security, usage, and performance logs. These records help us operate the service, protect accounts, detect abuse, troubleshoot issues, and improve product quality.
We may use cookies or similar technologies for login sessions, security, preferences, analytics, fraud prevention, attribution, and checkout continuity.
4. Payments and fulfillment providers
Payment providers such as Lemon Squeezy may process payment method details directly. LinkDe stores billing identifiers, checkout status, subscription status, invoice or payment references, and ledger records needed to reconcile credits, subscriptions, refunds, and orders.
For print orders, LinkDe may share the information needed to quote, produce, ship, track, replace, or refund the order, including shipping address details, quantity, selected product attributes, and production artwork.
5. How LinkDe uses information
- Create and secure accounts, sessions, roles, and workspace access.
- Turn customer intent into creative briefs, concepts, selected outputs, digital checkout, and print fulfillment workflows.
- Match designers to work, validate generated concepts, manage quality review, calculate compensation, and prevent fraud or abuse.
- Process subscriptions, credits, payments, refunds, affiliate rewards, operational alerts, and support requests.
- Improve product reliability, safety, usability, ranking, routing, analytics, and customer support.
6. How information is shared
We share information with service providers that help us run LinkDe, such as hosting, storage, analytics, authentication, payment, email, AI generation, moderation, print production, shipping, and support providers.
We may share information when required to comply with law, enforce our policies, protect rights and safety, investigate fraud, respond to disputes, complete a business transfer, or operate marketplace workflows between customers and designers.
7. Retention and security
We keep information for as long as needed to provide the service, maintain audit and billing records, resolve disputes, comply with legal obligations, detect abuse, and support product reliability.
We use administrative, technical, and organizational safeguards designed to protect information. No online service can guarantee perfect security, so you should keep your login credentials private and contact us if you suspect unauthorized access.
8. Your choices
- You may update account details through available workspace settings.
- You may request access, correction, deletion, export, or restriction of personal information by contacting us.
- Some records may need to be retained for billing, fraud prevention, tax, audit, dispute, legal, or security reasons.
- You may manage browser cookie settings, though some login, checkout, or security features may not work without necessary cookies.
9. Contact
Questions or requests about privacy can be sent to [email protected]. This policy is a launch-ready draft template and may need review by counsel before public launch in every jurisdiction where LinkDe operates.